National Member Group Directors
Sonia holds a Managing Director position in Standard Chartered’s Global Transaction Banking business based in London. She is responsible for capital and balance sheet management for Transaction Banking, having led product groups in over 45 markets globally across Asia, Africa, the Middle East, Americas and Europe. She also manages and delivers Transaction Banking working capital capabilities and solutions across cash management and trade finance for corporate clients, and securities and clearing for financial institution clients.
Sonia joined Standard Chartered in October 2010 and has over 20 years’ experience in cash management, trade and securities services across sales, product management and operations. She has led major infrastructure changes in payment services and channels, integrations and divestment of businesses in a number of geographies and is involved in regulatory engagement globally.
Sonia is currently chair of the UK National Member Group and chairs the SWIFT UK Ltd Board.
John joined the Royal Bank of Scotland (previously NatWest) in 1985 and has extensive experience of operations management at executive level covering payments, transaction banking and retail banking. He is currently Director of Shared Services with senior executive responsibility for a range of activities across the bank including compliance services, property and operations globally.
John is SWIFT SCRL Board Director for the UK.
Karen Braithwaite is Managing Director, Global Head – Transaction Banking within Barclays International, based in London. Her responsibilities cover global payments, digital channels, liquidity products, foreign exchange, trade finance and working capital across product management, sales management and client management. She leads teams that serve clients globally, including corporates, financial institutions, non-bank financial institutions and governments. Karen is a member of the Corporate Banking Executive Forum.
Karen has over 30 years’ banking experience, including 21 years with BNY Mellon, where she was most recently the Global Head of Product Management, Treasury Services. Other roles have included global leadership of client onboarding, servicing and quality programs across custody, markets, and operations.
Prior to BNY Mellon, Karen worked for Williams & Glyn's Bank and S.G Warburg & Co. She joined Barclays in 2018.
Karen is passionate about inclusivity and has a proven track record of identifying, hiring and nurturing talent.
Philip is Europe Regional Head of the Global Liquidity & Cash Management business at HSBC. The business provides treasury services to corporate and institutional clients across 21 countries. He is a member of the Executive Committees for Global Liquidity & Cash Management, Global Banking Europe and Commercial Banking Europe. In his prior role, Philip was Global Chief of Staff and Head of Strategy for the Global Banking & Markets business at HSBC and sat on the Global Executive Committee.
Prior to HSBC, Philip was with the management consultancy firm Oliver Wyman in the Financial Services practice. Philip has nearly two decades of financial services industry experience spanning strategy, corporate & institutional banking and transaction banking. Philip has international experience having lived, worked or studied in Europe, Middle East, Asia and North America. Philip is an Institute of International Finance (IIF) Future Leader. Philip graduated from the University of Oxford and has an Executive MBA from Columbia and London Business Schools and Hong Kong University.
Katie Gillingham is the EMEA Head of Shared Services Operations at Nomura. She is responsible for the following; Settlements (all asset classes), Asset Servicing, New Issues, Confirmations, Cash Management, Futures and Options and Reconciliations. She has over 18 years Operations experience in a variety of management roles including Reference Data and Equities Middle Office.
Prior to Nomura Katie worked at Lehman Brothers managing EMEA Security Settlements. Katie has a BA hons degree in Business Studies.
Samantha is the Director of Payments Industry & Development at Lloyds Bank having joined in 2021, she responsible for leading on the delivery of the Group’s Payment Strategy & managing the Groups external relationships across the payments industry and regulators.
Previously Samantha held roles at the Financial Conduct Authority (FCA) where she focused on both payments and innovation. She was part of the Payments leadership team which designed and delivered the first strategy and supervisory model for PSR/EMR firms, later returning to deliver on critical Covid-19 response work. She also spent time leading the FCA’s fintech agenda; driving domestic and international engagement across industry, policymakers and other ecosystem players as well as delivering innovation enablement services such as the Regulatory Sandbox.
Before the FCA, Samantha held several senior positions at RBS. In the early part of her time with the bank she held various roles in Global Transaction Services (GTS) leading on digital innovation, strategy design, transformation and regulatory change. Latterly she was a Director in non-core delivering key parts of the GTS wind-down across product, region and assets.
Nicholas Hamilton is an Executive Director in JP Morgan’s Digital & Platform Services team. He manages the European Production operations in the Markets business for Bonds. This covers the Primary & Secondary market activity and associated financing flows (Repo), regulatory reporting and change the bank programmes.
Nicholas is also an active industry participant leading the Operations Committee for the ICMA European Repo & Collateral Council, JPMorgan & the ICMA representative on the ECB Advisory Group on Securities & Collateral in addition to chairing the SWIFT UK Securities Advisory group & sits on the SWIFT UK national user group. He has been more recently focused on the development of machine learning tools, collateral products & market liquidity & efficiency in T2S.
Ad van der Poel is the head of Product Management, Global Transaction Services for Europe, the Middle East and Africa (EMEA). In this role he is responsible for the development and deployment of payments, receivables, FX, liquidity, channels and information services for both corporate and FI clients across the region. Van der Poel is also a member of the GTS EMEA executive team.
Prior to re-joining Bank of America Merrill Lynch in 2017, van der Poel was managing director for Basware Financial Services, a global purchase-to-pay SAAS (software-as-a-service) provider for multinational companies. As part of this position, he was responsible for setting up a fintech business unit which developed payments, cash management, supply chain finance and working capital services.
During his 20 years in the payments industry, van der Poel has led BofAML’s GTS EMEA corporate product team and worked at ING as executive director of Payments Innovation. He also has experience in strategy, product management, programme management, operations and IT, and is one of the founders of iDEAL, a successful online payments method in the Netherlands.
Van der Poel has held positions in a variety of interbank communities and working groups on both a national and European level including CHAPS, the European Banking Association and the European Payment Council.
Van der Poel has a degree in International Marketing and Business.
Paul is the Regional Product Management Executive for Europe for Treasury Services at BNY Mellon. Paul is also responsible for the Bank’s FX and Multicurrency Products delivering cross border payment solutions to BNY Mellon clients. He has worked in the Financial Services Industry for over 20 years, with broad experience in Payments and Product Management.
Prior to joining BNY Mellon, Paul had a number of roles in other Financial Institutions including Network Management, Regional and Global Payment Product Management as well as managing payment products in Europe and the US.
Paul has an Executive MBA from City University in London and a degree in Law and is a former Board Member of the Chaps Company in the UK.
Rhys joined Deutsche Bank in June 2012. In his current role, Rhys is the Global Head of Digital Service Products and Client Connectivity Business Architecture. Rhys is responsible for delivering digital service management solutions globally in collaboration with clients and fintechs, and for defining Deutsche Bank’s Corporate Bank client connectivity future state business architecture and strategy.
Rhys has worked in the financial services industry for over 25 years with extensive experience in cash management and securities services. Prior to joining Deutsche Bank, he held various consultancy roles at NatWest/RBS, HBOS, HSBC, Santander, Barclays and other large corporates covering a range of responsibilities in e-Commerce, client services, transaction banking, digital strategy, programme management, product management, and new product development.
Rhys graduated from the University of Oxford and has an Executive MBA from Imperial College London.
User Group Chair
Chris joined the Royal Bank of Scotland in 2005 with over 20 years’ experience within investment banking managing the development, deployment and support of payment and SWIFT systems/solutions.
He is currently responsible for industry engagement within the high value payments area of NatWest, mainly focused on developments (infrastructure, regulatory, market practices) in relation to liquidity, collateral and settlements. Chris was previously responsible for strategic planning for the technology SWIFT platforms at RBS (UK and EMEA), with oversight globally.
Chris represents NatWest at a number of payment industry working groups including CHAPS, Pay.UK Industry Standards Coordination Committee, ESA BPWG and various SWIFT UK working groups. Chris is also the SWIFT UK User Group Chair.
Claire has been the senior manager responsible for the Payment Systems and Communications (PSC) team since May 2019, which operates the RTGS system, delivering the CHAPS service. She joined the Bank in 1990 and has worked in a variety of operational, analytical and project roles, most recently including a year working in the PRA’s Regulatory Operations.
Whilst previously working in MSD, Claire was business manager during the Collateral Operations Review project, which automated the Bank’s collateral management, custody and asset servicing processes by replacing several legacy systems with one new one, Megara, and introduced collateral pooling for SMF operations.
Becky is currently Director of Payments for UK Finance leading a strong team with deep domain knowledge delivering thought leadership on policy working closely with the regulators in the UK and Europe for the good of the membership. She is also a member of SWIFT UK Board as an observer and represents the UK on the European Payments Council Board.
Becky has close involvement with the UK Payment System Regulator (PSR) and has sat on the Advisory Panel and the Payment Strategy Forum and chaired the Working Group for Implementation Planning for the New Payments Architecture which was part of the Payment Strategy Forum set up by the PSR. She was also chosen to be part of the Delivery group commissioned by the Bank of England and the PSR for the consolidation of the three Retail Payment schemes representing small and mid-sized financial organisations. Becky was a member of the Bank of England Advisory Board for the replacement of RTGS and has held non-executive Directorship positions for Pay.UK, Faster Payments Scheme, Payments UK and the setup of UK Finance.
At Metro Bank she was Head of Industry Engagement, responsible for payments and card change activity, as well as leading industry and third party engagement. Becky has extensive experience of working with the payments industry and delivering long-term, sustainable value to both customers and business.